Tuffbox FAQs
General FAQs
Do you have fitting instructions?
You can download our PDF of our Tuffbox simple fitting instructions here.
Do I have to pay for delivery?
All our Tuffboxes are offered with free mainland UK delivery. Free Mainland UK does not include certain areas due to courier restrictions. Please visit our delivery page for full details.
Are Tuffboxes water proof?
Our Tuffboxes are finished with a tough powder coat finish which gives anti-corrosion protection for the boxes to be left in a garage or van, however they're not fully waterproof, and should not be left outside as water ingress may occur damaging the contents inside.
I’ve lost my key can you send me a replacement?
No. We do not offer a replacement key service, as the keys are unique and we can’t duplicate or replicate them. We advise you make sure your second/spare key for each lock is kept in a safe place, away from thieves.
Are the products made in the UK or is that just a sales line?
Tuffbox is part of a sheet metal manufacturing company, established in 1970 in Oldham, Manchester. Every part is cut, folded, fabricated and painted in our factory. 100% Made in Britain, unlike many of the competition.
Why is it not next day delivery?
Some of our most common items are shipped next day, however, our larger items have a lead time for manufacture in our UK factory. At peak times this could involve up to a 7 day wait time on some orders.
What type of finish is the paint?
All our Tuffboxes are powder coated. The charity editions are gloss finish, while the standard Tuffbox range is blue textured powder coated. Our powder coated finishes give a superior product.
Tuffbox FAQs
What size Tuffbox do I need?
Our Tuffboxes come in four sizes, micro, original, mega and monster.
Depending on how many tools, and accesssories, you have will dictate the size of Tuffbox toolbox you require.
You may have a larger (mega or monster) in your storage unit, while have a micro or original in the van.
How many tools can the Tuffbox hold?
Depending on what size of Tuffbox you purchase and the type/brand of tools determines the answer to this question.
An average power tool box, such as a cordless drill and charge plastic box is our ‘average’ tool we used in our comparison.
- Micro: 2 power tools
- Original: 4 power tools
- Mega: 6 power tools
- Monster: 8+ power tools
- Hertz: 12+ tools
As stated, these numbers may differ depending on the size of your tools, boxes and accessories.
Can I add wheels?
Yes! You can purchase castors for our Tuffboxes tool box range which can be retro-fitted to the anchor points in the base of the box.
How many locks do the Tuffboxes have?
Micro and Original Tuffboxes come with one anti-drill lock (with a pair of keys (2 keys)).
The Hertz, Mega and Monster editions come with two anti-drill locks (with a pair of keys per lock (4 keys)).